For the Users and by Their Side: Totogaming Wins Two Major Awards in Romania for Marketing and Customer Support
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The 11th annual Casino Inside Awards took place in Romania, honoring the best-performing companies and professionals in the gambling industry. Winners are recognized for their excellence, innovation, and significant contributions throughout the year—earning a distinction that confirms their status in the Romanian iGaming market.
This year, Totogaming received two prestigious awards:
Best Customer Care in the Online Gambling Industry
Best Marketing Campaign in the Online Gambling Industry in 2025: Bet Edit
Totogaming officially launched in Romania in January 2024 and quickly established itself as one of the most dynamic and adaptable brands in the local iGaming landscape. The company offers a full suite of products, including Sports Betting, Casino, Live Casino, Fast Games, Virtual Sports, and P2P Games.
The brand consistently introduces innovative features to enhance convenience and user engagement. Recent tools such as Autobet and BetEdit significantly elevate the betting experience.
Best Marketing Campaign in the Online Gambling Industry in 2025 — Bet Edit
Bet Edit is a cutting-edge tool that gives players complete control over their active bets, allowing them to add, remove, or modify selections in real time.
In Romania, the Bet Edit marketing campaign creatively incorporated familiar cultural themes to introduce the innovative feature in a memorable and engaging way.
From its launch in May 2025, the campaign quickly gained national momentum, generating massive visibility across both TV and digital platforms. Between June and November, it reached an impressive 47.7 million TV impressions, while digital channels added another 53.8 million impressions from January to November: a testament to the campaign’s widespread resonance with Romanian audiences.
Launched in May 2025, the two-month campaign delivered outstanding results: 1.874.500+ views on YouTube and social media.
Specialists reply in just 21 seconds, trimming ten whole seconds off the industry norm, and deliver the first response 30.57% faster than most competitors. Behind these figures is a team committed to being present, attentive, and genuinely supportive: every hour, every day.
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